Privacy Policy

Effective Date: September 2025

At The Hallowed Nook, your privacy matters. We only gather the information we truly need (like your email if you choose to subscribe to the newsletter, or your details if you book a treatment). We never sell or trade your details, and you remain in control of your personal data. Think of it as a lantern we hold carefully: your trust lights the way, and we guard it with care.

The Hallowed Nook is a UK-based independent business offering spiritual, creative, and educational content, alongside holistic treatments. For questions about this policy or your data, you can contact: [email protected]

Depending on how you interact with us, we may collect:

• Email address ~ when you subscribe to our newsletter

• Website usage data ~ such as cookies, IP address, and browser type, used for analytics and improving the site.

• Order details (if you make a purchase) ~ name, billing/delivery address, payment information {processed securely by third-party providers, not stored by us}

• Health & treatment information ~ when you complete a consultation for for services, so we can provide safe and effective treatments.

We do not knowingly collect information from anyone under 16 without parental/guardian consent.

We only use your personal data for:

• Sending newsletters and updates (only if you subscribed)

• Improving and maintaining the website

• Handling orders and customer service (where applicable)

• Meeting any legal or accounting requirements.

We do not sell, rent, or share your personal data for marketing outside of The Hallowed Nook

We rely on the following lawful bases:

• Consent ~ e.g. when you subscribe to the newsletter or complete a consultation form.

• Contractual necessity ~ if you place an order or book a treatment, we need your details to fulfil it.

• Legitimate interest ~ improving the website, keeping it secure, ensuring good service.

• Legal Obligation ~ where we are required to keep certain records (e.g. tax/accounting/insurance).

Like most websites, we use cookies and similar technologies.

• Essential cookies ~ keep the site running smoothly.

• Analytics cookies ~ help us understand how the site is used, so we can improve it.

We use Google Analytics, which may collect anonymised usage data such as IP address, browser type, and pages visited. This data may be stored outside the UK. You can opt out by managing cookies in your browser or using Google's opt-out tool: https://tools.google.com/dlpage/gaoptout.

We may share limited personal data with trusted third-party providers who help us operate (for example, email newsletter platforms or payment processors)

• They only process data on our behalf.

• They must keep your information secure.

• We never allow them to use your data for their own purposes.

When you book a treatment with The Hallowed Nook, we collect information about your health and wellbeing on a consultation form. This helps us ensure your treatment is safe, appropriate, and tailored to your needs.

This information is considered special category data under UK GDPR. We only process it with your explicit consent, and it is stored securely (locked filing cabinet for paper records, encrypted files if digital).

We do not share this information with anyone unless required by law (for example, by insurance or legal obligation).

Records are kept for up to 7 years in line with professional and insurance requirements, after which they are securely destroyed.

The Hallowed Nook's treatments and advanced teachings are available to adults aged 18 and over.

We may provide beginner-friendly educational resources (such as folklore articles, journaling prompts, or downloadable Apprentice Pages content) that are suitable for younger audiences aged 13 and over. These resources only require minimal personal data, such as an email address for access, and do not involve collecting health or sensitive information.

Private communities, membership groups, and Coven access are strictly limited to participants aged 18 and over.

We do not knowingly collect any personal data from children under 13. If we discover such information has been provided, we will delete it securely.

• Newsletter emails ~ kept until you unsubscribe.

• Order information ~ kept for up to 6 years for accounting/legal purposes.

• Analytics data ~ typically retained for up to 26 months.

• Consultation forms & treatment records ~ kept securely for up to 7 years in line with professional and insurance requirements.

• Emails collected for Apprentice Pages downloads ~ kept until you unsubscribe or request removal.

After these periods, your data will be deleted or anonymised.

Under UK and EU data protection laws, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request erasure of your data ("the right to be forgotten").

• Restrict or object to certain processing.

• Withdraw consent (for example, unsubscribe from newsletters at any time).

• Data portability (receive a copy of your data in a structured format).

• Lodge a complaint with the UK's Information Commissioner's Office (ICO).

To exercise these rights, contact us at [email protected]

We take your security seriously. The site uses SSL/TLS encryption to protect data in transit. Access to personal information is restricted to only those who need it. Physical records are kept in locked storage, and digital records are protected with passwords and encryption. While no system can ever be 100% secure, we use appropriate safeguards to keep your information safe.

This policy may be updated from time to time to reflect changes in law, services, or practises. The latest version will always be posted here, with the effective date clearly shown at the top.

For questions, concerns, or requests relating to your privacy, please email:

[email protected]

The Hallowed Nook ~ keeping your trust as carefully as a lantern flame in the night.